Deposit and refund scams involve scammers using fraudulent or altered payment confirmations to trick you into releasing goods or services, or returning funds, before the payment has actually cleared.
Some of the most common tactics used
As scammers become more tech-savvy, it’s essential that you stay vigilant and keep up with the latest security protocols to minimise the risks associated with deposit scams and bank fraud.
Tips
Never rely on a proof of payment only. Always verify with your bank that the money has cleared before releasing goods or services
Be wary of urgent requests. Scammers often create a sense of urgency to pressure you into responding quickly
Look for red flags. Altered or fraudulent payment confirmation documents often have errors in spelling, grammar or alignment
Verify payments with FNB. If you receive a payment notification, confirm its legitimacy with FNB
Don’t share personal or financial information. Be cautious about sharing your bank account details or other personal information with anyone you don’t know or trust
Report suspicious activity. If you suspect a scam/fraud, report it immediately to FNB and the police
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