Dear National Gambling Board,
I am writing to report a suspected scam involving a betting platform called PlayWin Betting Shop, which operates on the website https://playwin.top.
I have made a deposit on the platform, and I currently have over R30,000 in pending transactions since March 2025. When I attempted to withdraw my winnings, the platform claimed that I must make three deposits “to avoid clogging the database with bots” — which is clearly not a legitimate reason.
This platform appears to be using manipulative tactics to prevent users from withdrawing their funds. I have also found multiple complaints online from others who experienced the same issue — they are told to keep depositing, and no withdrawals are ever processed.
Please find attached:
- A screenshot of my pending transactions
- The message I received from the platform
I kindly ask that you investigate this matter. If there is a way I can recover my funds or help stop others from being scammed, please let me know.
Thank you for your time and support.



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